Business Model

Transparent scope, practical documents, and documented steps tailored for seniors and families.

Value Proposition

Clear Scope

Written outline with tasks, deliverables, and checkpoints before engagement.

Diligent Documentation

Redlines, clean copies on request, and summary notes at each step.

Client Segments

Seniors & Families

Healthcare directives
Powers of attorney
Everyday documents

Housing

Tenancy paper review
Notice periods overview
Maintenance dispute basics

Community Partners

Realtors & notary offices
Trusted intermediaries
Care coordination

Channels

Direct email and phone
Scheduled calls and on-site meetings (by arrangement)
Cooperation with local professionals where appropriate

Pricing Approach & Costs

Clear packages for common scenarios (see Pricing). For non-standard matters, a written scope sets deliverables and applicable fees before work begins.

Sources of Fees

Initial consultations
Document drafting/review
Scoped project work

Cost Structure

Professional time & tools
Administration & scheduling
External translations (when required)

No outcome promises. Additional charges are agreed in writing in advance.

Support Standards

Written acknowledgement of new messages within reasonable hours
Planned checkpoints for ongoing matters
Documented notes after significant steps

Process Overview

Intro

Fit & scope

Proposal

Tasks & fees

Execution

Drafts & edits

Wrap-up

Summary & handover